Omni Themes offers Shopify’s shop owners premium Shopify themes and eCommerce services. We help merchants build beautiful, high-performing online stores with expertly crafted themes, custom design, and dedicated support.

Key Responsibilities:

• Lead Engagement & Conversion: Connect with potential customers through calls, messages, or consultations to understand their needs and guide them toward the right services;
• Customer Understanding: Learn about customer preferences through conversations and available data to help suggest the most relevant service options;
• Lead Qualification: Leverage and analyze available databases from various sources to identify and prioritize high-potential customers for service offerings;
• Service Customization Support: Work with clients and team members to adapt service offerings, ensuring they align with customer needs and expectations;
• New Lead Prospecting: Explore and identify new leads through social media, online communities, events, or partnerships;
• Marketing Support & Collaboration: Partner with the marketing team to follow up on leads from campaigns and events, helping turn interest into action;
• Sales Insights & Improvement: Use data and feedback to help improve sales approaches and contribute ideas for better outreach and conversion strategies.