Omni Themes offers Shopify’s shop owners premium Shopify themes and eCommerce services. We help merchants build beautiful, high-performing online stores with expertly crafted themes, custom design, and dedicated support.
Key Responsibilities:
- Lead Engagement & Conversion: Connect with potential customers through calls, messages, or consultations to understand their needs and guide them toward the right services;
- Customer Understanding: Learn about customer preferences through conversations and available data to help suggest the most relevant service options;
- Lead Qualification: Leverage and analyze available databases from various sources to identify and prioritize high-potential customers for service offerings;
- Service Customization Support: Work with clients and team members to adapt service offerings, ensuring they align with customer needs and expectations;
- New Lead Prospecting: Explore and identify new leads through social media, online communities, events, or partnerships;
- Marketing Support & Collaboration: Partner with the marketing team to follow up on leads from campaigns and events, helping turn interest into action;
- Sales Insights & Improvement: Use data and feedback to help improve sales approaches and contribute ideas for better outreach and conversion strategies.