Center Supervisor (Front Office Supervisor)

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2025-06-20 05:00:02 -

Hồ Chí Minh

Expiration Date 18-07-2025

Open

Plan and work with SSM & OM for weekly, monthly, quarterly and yearly activities to drive sales
Monitor daily sales performance;
Monitor conversion rate (visitors – placement tests- sales) daily;
Follow up bookings daily;
Monitor telesales activities at the centre
Monitor sales and care team in their customer care tasks to make sure the services are professional;
Conduct Workshop/Training for team member
Arrange staff working schedule
Complete reports: weekly, monthly or as required
Verify weekly monthly new sales report
Verify Non-standard Working Hours Report
Review Unearned Revenue Reports and take immediate action on any outstanding payments

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