1. Improve stability of Card systems: Investigate and troubleshoot for issues, incidents and problems of application as level 3 support

2. Design solution for Card services and make sure the quality of the services is good to support for Change request of BU

3.  Providing the knowledge to make the best solution of the business development

4. Document all configurations/customizations/modifications and make it understandable for Testing/troubleshot/Deployment/Installation to implement these change requests. Provide documents/supports to architecture team regarding change requests of the corresponding systems

5. Participate in the dedicated projects at a given time, fulfill project requirements in a timely and good-quality manner

6. Join and contribute the group to resolve the incident/problem to make the system stable

7. Update new BU of Card  and new technical; present to internal Domain and propose to apply new suitable techinical with Bank

8. Provide internal training, guidelines for other members in the Department/team about capabilities of new technology/systems